Global Endpoints & Retail Network Lead | NAM & LATAM

Pandora; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Retirement savings

Learning & development

Employee discounts

Paid time off

Job summary

Pandora NAM and LATAM Retail Technology is seeking an experienced Endpoints Manager to lead hardware and network operations across NAM and LATAM. You will own strategy, governance, and delivery of store hardware and network services, driving a globally aligned operating model for continued growth.

Responsibilities include transforming hardware lifecycle management, consolidating regional providers into a global setup, and overseeing procurement, warehousing, deployment, installation, and service

Qualifications

• 5+ years of experience in a relevant position.
• Extensive experience in IT Infrastructure, End User Hardware, Network Operations, Retail Technology, or similar disciplines.
• Experience leading large-scale operational transformation programs.
• Experience managing global vendors and outsourced service providers.
• Proven budget ownership and financial management experience.

Responsibilities

• Lead operational excellence of all critical store technology assets (POS hardware, payment devices, store network equipment).
• Develop, consolidate and execute multi-year hardware refresh and replacement strategies.
• Ensure stores operate on secure and reliable hardware.
• Drive hardware inventory accuracy, forecasting, and lifecycle planning.
• Store Network Transformation: evolve strategy, governance and service management for store network.
• Vendor & Partner Management: lead relationships with external partners and oversee procurement, warehousing, distribution, deployment, installation, and telecom services.

Skills

End User Hardware

Network Operations

Retail Technology

Vendor Management

Job description

Pandora NAM and LATAM Retail Technology is seeking an experienced Endpoints Manager to lead hardware and network operations across NAM and LATAM. You will own strategy, governance, and delivery of store hardware and network services, driving a globally aligned operating model for continued growth.

Responsibilities include transforming hardware lifecycle management, consolidating regional providers into a global setup, and overseeing procurement, warehousing, deployment, installation, and service