Facilities & Maintenance Leader – NA Stores & Offices

Pandora; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Pandora NAM seeks a Senior Manager, Facilities + Maintenance to lead maintenance programs across retail stores and offices in North America. You will ensure safe, efficient operations, manage budgets, and drive reliability.

You will partner with Real Estate, Construction, Finance, and Store Operations to optimize performance, reduce costs, and advance sustainability while upholding Pandora's brand standards.

Qualifications

• Bachelor's degree in facilities-related field.
• 7+ years facilities management experience across multi-site portfolios.
• CFM, FMP or similar certification preferred.

Responsibilities

• Lead facilities management activities across Pandora's retail stores and office locations throughout North America.
• Develop preventive maintenance programs to maximize asset life and support business continuity.
• Oversee budgets, vendor contracts, SLAs, and performance metrics.

Skills

Vendor management

Budget management

Operations leadership

Cross-functional collaboration

Education

Bachelor's degree in Facilities Management, Engineering, or related field

Tools

CMMS/Work order platforms

Microsoft Office Suite

Job description

Pandora NAM seeks a Senior Manager, Facilities + Maintenance to lead maintenance programs across retail stores and offices in North America. You will ensure safe, efficient operations, manage budgets, and drive reliability.

You will partner with Real Estate, Construction, Finance, and Store Operations to optimize performance, reduce costs, and advance sustainability while upholding Pandora's brand standards.