Global Document Services Lead: Workflow & Delivery

Latham & Watkins; Los Angeles (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Healthcare

401k plan

At least 11 paid holidays per year

PTO program accrues 23 days first year

Well-being programs

Professional development programs

Employee discounts

Affinity groups, networks, and coalit

Job summary

Latham & Watkins seeks a Global Document Services Lead - Workflow to drive readiness and on-time delivery of document services across attorneys and paralegals. You will coordinate department workflow, intake work requests, clarify instructions, and manage deadlines.

You will supervise core services and specialized areas such as Proofreading, Translation, and Closing Sets, partner with related teams, and maintain the ServiceNow queue.

Qualifications

• Advanced knowledge of applications typically used in a legal word processing environment.
• Knowledge of specialized tools such as Best Authority, Contract Companion, Litéra Compare, DocXtools, Snagit, Adobe Photoshop, MS Publisher, Remote Assistant, and various real estate forms packages.
• Demonstrate a thorough understanding of the intricacies of documents and work requests, including troubleshooting for solutions
• A high school diploma or equivalent
• A bachelor's degree or equivalent, preferably
• A minimum of three (3) years of relevant experience in a law firm or other professional services firm, preferably
• A minimum of five (5) years of cumulative experience
• Microsoft certifications in Word Expert, Excel, and PowerPoint, preferably

Responsibilities

• Supporting core document services as well as specialized services, such as Proofreading, Translation, and Closing Sets.
• Coordinating with other teams and partnerships to develop efficient procedures and communications to streamline processes.
• Scheduling weekend and holiday coverage.
• Acting as point of escalation to leadership.

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Microsoft certifications in Word Expert, Excel, and PowerPoint

Tools

Best Authority

Contract Companion

Litéra Compare

DocXtools

Snagit

Adobe Photoshop

MS Publisher

Remote Assistant

Various real estate forms packages

Job description

Latham & Watkins seeks a Global Document Services Lead - Workflow to drive readiness and on-time delivery of document services across attorneys and paralegals. You will coordinate department workflow, intake work requests, clarify instructions, and manage deadlines.

You will supervise core services and specialized areas such as Proofreading, Translation, and Closing Sets, partner with related teams, and maintain the ServiceNow queue.