Global Document Services Workflow Leader

Latham & Watkins; Austin (TX); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Healthcare

401k plan

11 paid holidays per year

PTO accrual 23 days in first year

Well-being programs

Professional development

Employee discounts

Affinity groups and networks

Job summary

Latham & Watkins is seeking a Global Document Services Lead - Workflow to join its Global Document Services team. The role ensures ready, high-quality, on-time delivery of document services to attorneys and legal professionals, coordinating workflow, intake, deadlines, and status updates across shifts, with project leadership on complex requests.

Location options include offices in Downtown Los Angeles, Orange County, San Diego, Silicon Valley or Austin, offering a hybrid and in-office schedule.

Qualifications

• Advanced knowledge of applications typically used in a legal word processing environment: MS Office Suite, Adobe Acrobat Professional, iManage, ABBYY FineReader, MS Visio.
• Possess knowledge of specialized tools such as Best Authority, Contract Companion, Litéra Compare, DocXtools, Snagit, Adobe Photoshop, MS Publisher, Remote Assistant, and various real estate forms packages.
• Demonstrate the ability to write clear and complete job instructions and accurately estimate job durations.

Responsibilities

• Supporting core document services as well as specialized services, such as Proofreading, Translation, and Closing Sets.
• Coordinating with other teams and partnerships to develop efficient procedures and communications to streamline processes and satisfy department needs.
• Scheduling weekend and holiday coverage.
• Acting as point of escalation to leadership.
• Protecting and maintaining highly sensitive, confidential, privileged information.

Skills

Legal word processing

Deadline management

Technical instruction writing

Customer service

Communication skills

Microsoft certifications

Microsoft Word Expert

MS Excel

MS PowerPoint

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Tools

MS Office Suite

Adobe Acrobat Professional

iManage

ABBYY FineReader

MS Visio

Best Authority

Contract Companion

Litéra Compare

DocXtools

Snagit

Adobe Photoshop

MS Publisher

Remote Assistant

Job description

Latham & Watkins is seeking a Global Document Services Lead - Workflow to join its Global Document Services team. The role ensures ready, high-quality, on-time delivery of document services to attorneys and legal professionals, coordinating workflow, intake, deadlines, and status updates across shifts, with project leadership on complex requests.

Location options include offices in Downtown Los Angeles, Orange County, San Diego, Silicon Valley or Austin, offering a hybrid and in-office schedule.