Senior Global Document Services Lead - Workflow

Latham & Watkins LLP; Lancaster (CA); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Healthcare

401k

Paid holidays

PTO

Well-being programs

Professional development

Employee discounts

Affinity groups

Job summary

The Global Document Services Lead - Workflow at Latham & Watkins LLP will oversee the readiness and on-time delivery of document services for attorneys and legal staff, coordinating workflow, intake, deadlines, and status updates. The role reports to GLODOCS leadership and supports multiple offices.

Located in our West Coast or Austin offices with hybrid scheduling, you’ll manage a multi-shift team, ensure accuracy, and protect confidential information while optimizing processes and client

Qualifications

• Advanced knowledge of applications typically used in a legal word processing environment: MS Office Suite, Adobe Acrobat Professional, iManage, ABBYY FineReader, MS Visio, and other software.
• Knowledge of specialized tools such as Best Authority, Contract Companion, Litéra Compare, DocXtools, Snagit, Adobe Photoshop, MS Publisher, Remote Assistant, and various real estate forms packages.
• Demonstrate a thorough understanding of the intricacies of documents and work requests, including troubleshooting for solutions
• Demonstrate the ability to write clear and complete job instructions and accurately estimate job durations

Responsibilities

• Supporting core document services as well as specialized services, such as Proofreading, Translation, and Closing Sets
• Coordinating with other teams and partnerships where overlap exists to develop efficient procedures and communications to streamline processes and satisfy various department needs
• Scheduling weekend and holiday coverage
• Acting as point of escalation to leadership
• Protecting and maintaining highly sensitive, confidential, privileged, financial, and/or proprietary information

Skills

Attention to detail

Deadline management

Communication

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Tools

MS Office Suite

Adobe Acrobat Professional

iManage

ABBYY FineReader

MS Visio

Best Authority

Contract Companion

Litéra Compare

DocXtools

Snagit

Adobe Photoshop

MS Publisher

Remote Assistant

Real estate forms packages

Job description

The Global Document Services Lead - Workflow at Latham & Watkins LLP will oversee the readiness and on-time delivery of document services for attorneys and legal staff, coordinating workflow, intake, deadlines, and status updates. The role reports to GLODOCS leadership and supports multiple offices.

Located in our West Coast or Austin offices with hybrid scheduling, you’ll manage a multi-shift team, ensure accuracy, and protect confidential information while optimizing processes and client