Global Data Center Operations Manager | On-Call & Travel

Amazon Inc.; Frederick (MD); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a technology manager to lead teams responsible for maintaining cloud infrastructure across global data centers.

The role requires mentoring staff, proposing technical solutions, and sponsoring projects while coordinating hardware and network diagnostics and on-call duties. You will join a diverse team of engineers and specialists in a role that emphasizes safety, security, and cost efficiency.

Qualifications

• 2+ years in a management or team lead function.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of diverse data center operation teams across locations.
• Develop career paths for employees and update internal tools.

Skills

People management

Team leadership

Operations support

On-call experience

Education

Certifications (A+/Net+/Sec+/CCNA/LPIC/Linux+/AWS)

Tools

System management tools

Job description

Amazon Data Services, Inc. is seeking a technology manager to lead teams responsible for maintaining cloud infrastructure across global data centers.

The role requires mentoring staff, proposing technical solutions, and sponsoring projects while coordinating hardware and network diagnostics and on-call duties. You will join a diverse team of engineers and specialists in a role that emphasizes safety, security, and cost efficiency.