Global Data Center Operations Leader

Amazon Inc.; Hayward (CA); Vor Ort; USD 90.000 - 158.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Paid time off

Parental leave

Zusammenfassung

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for maintaining cloud infrastructure across global data centers.

You will mentor staff, sponsor projects, and design strategies to improve operations, hardware diagnostics, and incident response, including participation in on-call rotations. The role involves travel between data center sites, managing performance, staffing, and ensuring SLAs.

Qualifikationen

• 4+ years IT experience or a degree in a related field
• 2+ years people management experience
• 2+ years operations and on-call support in data center facilities

Aufgaben

• Prioritize and assign trouble tickets to data center staff
• Manage performance of data center operation teams across locations
• Recruit and train data technicians
• Ensure 24/7 data center operations and hardware logistics
• Lead on-call rotation and incident response
• Drive process improvements and automation
• Oversee policies to meet SLAs

Kenntnisse

People management

Data center operations

Technical leadership

On-call experience

Ausbildung

Bachelor's degree in Computer Science, Engineering, Mathematics or equivalent

Tools

Hardware diagnostics tools

Networking fundamentals

System management tools

Jobbeschreibung

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for maintaining cloud infrastructure across global data centers.

You will mentor staff, sponsor projects, and design strategies to improve operations, hardware diagnostics, and incident response, including participation in on-call rotations. The role involves travel between data center sites, managing performance, staffing, and ensuring SLAs.