Global Data Center Operations Manager

Amazon Web Services (AWS); Hamlet (NC); On-site; USD 108,000 - 189,000; Full time

Job summary

Amazon Data Services, Inc. in Hamlet, NC is seeking a Data Center Manager to lead a growing team responsible for cloud infrastructure across our global data center network. You will guide engineers and operators, optimize processes, and drive performance to meet Amazon's rapid data center growth goals.

This role emphasizes safety, vendor management, and cross‑team collaboration, with travel between sites and the possibility of training assignments as facilities come online.

Qualifications

• 4+ years of technical team management experience.
• 4+ years of data center technology role or 4+ years of Networking or Computer hardware knowledge.

Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Maintaining existing Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all our processes and procedures.
• Assisting and managing relationships with external vendors and contractors.
• Liaising with internal teams and management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
• This role supports data centers in various operational stages and may require travel to facilities during training.

Skills

Technical team management

Data center operations

Travel readiness

Job description

Amazon Data Services, Inc. in Hamlet, NC is seeking a Data Center Manager to lead a growing team responsible for cloud infrastructure across our global data center network. You will guide engineers and operators, optimize processes, and drive performance to meet Amazon's rapid data center growth goals.

This role emphasizes safety, vendor management, and cross‑team collaboration, with travel between sites and the possibility of training assignments as facilities come online.