Global Data Center Operations Leader (24/7 On-Call)

Amazon Web Services (AWS); Hayward (CA); Presencial; USD 90.000 - 158.000; Tempo integral

Resumo da vaga

Amazon Data Services, Inc. in Hayward, CA manages cloud infrastructure for global data center operations and seeks a technology manager with strong people leadership and technical vision. You will drive strategies, mentor staff, sponsor projects, and propose technical solutions for hardware and network diagnostics.

This role involves leading teams across locations, participating in on-call rotations, and ensuring safe, secure, and cost-efficient operations to keep the cloud running for customers.

Qualificações

• 4+ years IT experience or equivalent degree.
• 2+ years people management experience.
• 2+ years operations and on-call support for data center facilities.
• Willingness to travel between data center locations.

Responsabilidades

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team across different locations.
• Develop career paths for employees and update internal tools.
• Recruit and train data technicians to ensure staffing levels.
• Ensure 24/7 operations including queue management and hardware logistics.
• Lead large-scale outages as the call leader.

Conhecimentos

People management

Operations leadership

On-call support

Strategic planning

Formação

Bachelor's degree in CS/Engineering

Ferramentas

System management tools

Descrição da vaga

Amazon Data Services, Inc. in Hayward, CA manages cloud infrastructure for global data center operations and seeks a technology manager with strong people leadership and technical vision. You will drive strategies, mentor staff, sponsor projects, and propose technical solutions for hardware and network diagnostics.

This role involves leading teams across locations, participating in on-call rotations, and ensuring safe, secure, and cost-efficient operations to keep the cloud running for customers.