Global Data Center Operations Lead

Amazon Inc.; Douglasville (GA); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. in Georgia seeks a technology manager to lead a data center operations team responsible for global cloud infrastructure. You will mentor staff, sponsor projects, and devise strategic hardware/network solutions while coordinating on-call duties.

You will develop career paths, recruit and train technicians, manage daily operations, and drive KPIs with an eye toward automation and process improvements. Travel to multiple sites is expected.

Qualifications

• 4+ years IT experience or a Bachelor’s degree in a related field.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians.
• Manage performance of a diverse team across locations.
• Develop career paths for employees and update internal tools.
• Recruit and train data technicians to ensure staffing levels.
• Oversee day-to-day data center operations including 7/24 shift and hardware logistics.
• Act as SME across data center operations and improve workflows.

Skills

People management

Data center operations

On-call support

Travel readiness

Education

Bachelor's degree in Computer Science, Engineering, Mathematics or equivalent

Tools

A+

Net+

Sec+

CCNA

LPIC

Linux+

AWS Certification

Network+

Security+

Job description

Amazon Data Services, Inc. in Georgia seeks a technology manager to lead a data center operations team responsible for global cloud infrastructure. You will mentor staff, sponsor projects, and devise strategic hardware/network solutions while coordinating on-call duties.

You will develop career paths, recruit and train technicians, manage daily operations, and drive KPIs with an eye toward automation and process improvements. Travel to multiple sites is expected.