Data Center Ops Lead — People Manager & On-Call

Amazon Inc.; Lithia Springs (GA); On-site; USD 78,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs

Job summary

Amazon Data Services, Inc. in Georgia seeks a Data Center Operations Manager to lead a diverse team responsible for 24/7 data center performance, hardware and network diagnostics, and on‑call rotations.

You will develop career paths, mentor staff, sponsor projects, and drive technical solutions. The role emphasizes travel between data centers, on‑site work, and coordinating with cross‑functional teams to ensure safety, reliability, and cost efficiency.

Qualifications

• 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on‑call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Ensure effective and efficient management of day‑to‑day data center operations including queue management and 7/24 shift arrangement.

Skills

IT experience

People management

Data center operations

Travel readiness

Technical writing

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Tools

System management tools

Client/server environments

Data center hardware

Job description

Amazon Data Services, Inc. in Georgia seeks a Data Center Operations Manager to lead a diverse team responsible for 24/7 data center performance, hardware and network diagnostics, and on‑call rotations.

You will develop career paths, mentor staff, sponsor projects, and drive technical solutions. The role emphasizes travel between data centers, on‑site work, and coordinating with cross‑functional teams to ensure safety, reliability, and cost efficiency.