Global Data Center Operations Lead

Amazon; Ashburn (VA); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon is seeking a Technology Manager to lead a team maintaining cloud infrastructure for global data center operations. The role involves strategy development, mentoring, sponsoring projects, and guiding hardware/network diagnostics with on-call duties.

You will work with software, hardware, and network engineers, ensuring safety, security, and cost-efficient operation across multiple sites while driving continuous improvement.

Qualifications

• 4+ years IT experience or Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of diverse data center operation teams across locations.
• Recruit and train data technicians to maintain staffing levels.
• Ensure day-to-day data center operations, including queue management and on-call rotation, run smoothly.

Skills

People management

Data center operations

Technical writing

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Tools

AWS certification

CCNA

Linux+

Security+

Job description

Amazon is seeking a Technology Manager to lead a team maintaining cloud infrastructure for global data center operations. The role involves strategy development, mentoring, sponsoring projects, and guiding hardware/network diagnostics with on-call duties.

You will work with software, hardware, and network engineers, ensuring safety, security, and cost-efficient operation across multiple sites while driving continuous improvement.