Global Customer & Partner Advisory Lead

Cisco Systems; San Jose (CA); On-site; USD 175,000 - 235,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits

401(k) with company match

Job summary

Cisco is seeking a seasoned leader to design and run global customer and partner advisory programs, turning insights into product roadmaps and messaging. You will drive engagement across CX Product Management and Marketing, shaping executive decisions and investment priorities.

With a track record in managing complex, cross-functional initiatives and strong stakeholder management, you will influence strategic outcomes in a fast-paced environment and collaborate with executive leadership to

Qualifications

• Bachelor’s degree + 12 years of related experience or Master’s degree + 8 years.
• Proven leadership of strategic programs with enterprise-wide impact.
• Experience building customer or partner advisory programs.
• End-to-end lifecycle management of cross-functional projects.

Responsibilities

• Design and manage a global CX Customer Advisory Board program.
• Define CX Partner Advisory Board strategy across geographies.
• Engage with Cisco Communities and practitioner programs.
• Transform customer insights into actionable, data-driven intelligence.

Skills

CX Strategy

Program Leadership

Advisory Boards

Cross-functional

Education

Bachelor +12 years

Master +8 years

Job description

Cisco is seeking a seasoned leader to design and run global customer and partner advisory programs, turning insights into product roadmaps and messaging. You will drive engagement across CX Product Management and Marketing, shaping executive decisions and investment priorities.

With a track record in managing complex, cross-functional initiatives and strong stakeholder management, you will influence strategic outcomes in a fast-paced environment and collaborate with executive leadership to