Senior CX Communications & Sales Enablement Lead

Cisco Systems, Inc.; San Jose (CA); On-site; USD 145,000 - 184,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid parental leave

Paid vacation

Volunteer time off

Job summary

Cisco Systems, Inc. is seeking a Customer Experience (CX) Communications lead within the CX Marketing team in the United States.

You will partner with geography leaders to articulate how CX drives value across our portfolio and scale impact by delivering engaging content for diverse global markets and sales enablement teams. You will own the production and design of deliverables, collaborate with executives and vendors, and help translate complex technology into clear, persuasive communications

Qualifications

• Bachelor's degree plus 7 years of related experience, or Master's degree plus 4 years of related experience.
• Proven track record of driving engagement within large-scale sales organizations.
• Exceptional ability to synthesize complex technology into clear, accessible, and persuasive communications.
• Proven experience leading portfolios of strategic programs with enterprise-wide impact, ideally within a large, matrixed organization.
• Experience collaborating with and influencing cross-functional stakeholders, executives, and external vendors.

Responsibilities

• Establish cadence with geography leaders to communicate opportunities and ensure services are central to every sales motion.
• Partner with internal communicators, executives, and external vendors to translate core messaging into compelling visuals and narratives.
• Iterate rapidly on communications, accounting for geographic nuances to ensure content resonates across diverse markets and channels.
• Partner with enablement teams to champion Cisco IQ through global learning and sales training ecosystems.
• Own the production and design of deliverables to engage and drive momentum within the sales organization.

Skills

Engagement strategy

Cross-functional collaboration

Executive stakeholder influence

Content development

Education

Bachelor's degree required

Master's degree preferred

Job description

Cisco Systems, Inc. is seeking a Customer Experience (CX) Communications lead within the CX Marketing team in the United States.

You will partner with geography leaders to articulate how CX drives value across our portfolio and scale impact by delivering engaging content for diverse global markets and sales enablement teams. You will own the production and design of deliverables, collaborate with executives and vendors, and help translate complex technology into clear, persuasive communications