Global Cloud Field Technician (On-Prem & Edge)

Amazon Web Services (AWS); Seattle (WA); On-site; USD 44,000 - 79,000; Full time

Job summary

Amazon Data Services, Inc. in Seattle, WA is seeking a Data Center Technician to install and support AWS deployments in non-traditional environments.

You will operate and maintain AWS infrastructure across multiple remote locations, collaborating with software, hardware, and network teams to ensure high availability and performance. The role requires strong networking knowledge, 4+ years in data center engineering or operations, and 2+ years leading large programs.

Qualifications

• Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows).
• 4+ years of data center engineering or operations experience.
• 2+ years of leading large complex programs experience.

Responsibilities

• Build relationships with internal teams and customers along with innovating effective solutions to meet issues & problems as they arise.
• Conduct site assessments at various facilities to proactively prepare for the onsite installation of AWS equipment.
• Install/expand/provision AWS infrastructure at third-party premises, data center, and/or non-traditional environment.
• Troubleshoot network installations & configurations and perform network testing, break/fix and/or decommissioning and solving complex problems.
• Proactively identify and implement strategies that prevent support issues and/or further enhance the customer experience.
• Conduct day-to-day business, both internally and with external customers.
• Travel up to 30% on average between locations to install, service, and retrieve AWS equipment.
• May lead or participate in SOPs and tools development to improve operational efficiencies.

Skills

Networking

Security

Databases

Operating Systems

Education

Bachelor's degree

4+ years relevant experience

Job description

Amazon Data Services, Inc. in Seattle, WA is seeking a Data Center Technician to install and support AWS deployments in non-traditional environments.

You will operate and maintain AWS infrastructure across multiple remote locations, collaborating with software, hardware, and network teams to ensure high availability and performance. The role requires strong networking knowledge, 4+ years in data center engineering or operations, and 2+ years leading large programs.