Global Client Services Manager - Air & Sea

DSV Air & Sea Inc.; Itasca (IL); On-site; USD 106,000 - 132,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Manager, Client Services to oversee the day-to-day management of our key and strategic global accounts in the USA. You will partner with Sales Account Management to support our global sales strategy and ensure operational performance aligns with client requirements.

The role requires a Bachelor's degree or equivalent and 7+ years of related management experience. Responsibilities include leading teams, IT/EDI coordination, and driving client satisfaction.

Qualifications

• Bachelor's degree or equivalent required.
• 7+ years of related management experience.

Responsibilities

• Oversee day-to-day management of key and strategic global accounts to ensure client satisfaction.
• Coordinate with sales account management to support the global sales strategy and monitor operational performance.
• Ensure IT/EDI needs are identified and systems are in place to meet client demands.
• Lead recruitment, placement and training of personnel and review performance for policy compliance.

Skills

Interpersonal skills

Analytical

Problem-solving

Project management

Education

Bachelor's degree or equivalent

Job description

DSV Air & Sea Inc. is seeking a Manager, Client Services to oversee the day-to-day management of our key and strategic global accounts in the USA. You will partner with Sales Account Management to support our global sales strategy and ensure operational performance aligns with client requirements.

The role requires a Bachelor's degree or equivalent and 7+ years of related management experience. Responsibilities include leading teams, IT/EDI coordination, and driving client satisfaction.