Global Client Services Manager - Logistics

DSV - Global Transport and Logistics; Itasca (IL); On-site; USD 106,000 - 132,000; Full time

Job summary

DSV - Global Transport and Logistics in Itasca, Illinois, is seeking a Manager, Client Services to oversee day-to-day management of key and strategic global accounts and partner with the sales team to support the global sales strategy.

The role requires a Bachelor's degree (or equivalent) and at least 7+ years of related management experience. You will recruit, train, and develop staff while ensuring client satisfaction and service performance across operations.

Qualifications

• Bachelor's degree or equivalent required.
• 7+ years of related management experience.

Responsibilities

• Oversee day-to-day management of key and strategic global accounts.
• Coordinate with sales to support global strategy and ensure service performance.
• Recruit, place and train personnel while ensuring compliance with client policies.
• Identify and fulfill IT/EDI needs to meet client demands.
• Monitor and improve service levels; implement corrective actions as needed.

Skills

Interpersonal

Analytical

Problem solving

Project management

Education

Bachelor's degree or equivalent

Job description

DSV - Global Transport and Logistics in Itasca, Illinois, is seeking a Manager, Client Services to oversee day-to-day management of key and strategic global accounts and partner with the sales team to support the global sales strategy.

The role requires a Bachelor's degree (or equivalent) and at least 7+ years of related management experience. You will recruit, train, and develop staff while ensuring client satisfaction and service performance across operations.