Global Client Programs Lead: Supply Chain Excellence

Damco Spain SL; Charlotte, Northern (NC, KY); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Maersk is seeking a Client Program Manager in Charlotte, NC to drive customer success through stakeholder management, program leadership, and supply chain excellence across global teams.

You will lead cross-functional initiatives with logistics, product, commercial, and operations to align priorities, improve performance, and deliver measurable business outcomes for strategic accounts.

Qualifications

• Bachelor’s degree or higher in a relevant field is required.
• Proven experience managing complex customer programs and key accounts.
• Strong knowledge of supply chain processes, logistics, and operations.
• Experience coordinating cross-functional teams across regions and functions.

Responsibilities

• Act as the primary liaison for strategic customers and governance forums.
• Lead cross-functional programs across Maersk from strategy to delivery.
• Collaborate with stakeholders to improve service delivery and performance.
• Identify improvement opportunities and implement data-driven initiatives.
• Develop standardized KPIs and monitor progress against targets.
• Support executive customer stakeholders and coordinate regional resources.

Skills

Stakeholder management

Program leadership

Supply chain management

Cross-functional collaboration

Data-driven decision making

Strategic account management

Education

Bachelor’s degree in Business, Logistics, Engineering, or related field

Tools

Power BI

Excel

PowerPoint

Word

Job description

Maersk is seeking a Client Program Manager in Charlotte, NC to drive customer success through stakeholder management, program leadership, and supply chain excellence across global teams.

You will lead cross-functional initiatives with logistics, product, commercial, and operations to align priorities, improve performance, and deliver measurable business outcomes for strategic accounts.