Global Card Operations & Payments Manager

WhiteCap Workforce Solutions; Melville (NY); Sur place; USD 150 000 - 210 000; Plein temps

Résumé du poste

WhiteCap Workforce Solutions seeks an accounting leader to drive technology-enabled supplier payments and virtual card operations for a global organization. The role combines financial controls, provider management, and month-end reporting to scale an issuer-agnostic ecosystem.

You will oversee card issuance, funding, settlement, reconciliations, and FX exposure while maintaining robust controls and accurate GL entries. Strong Excel and leadership are essential.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, Information Systems, or a related field.
• Seven or more years of progressive experience in commercial cards, payment operations, treasury, accounting, banking, fintech, or a related discipline.
• Demonstrated people leadership and cross-functional project management experience.
• Strong knowledge of payment operations, reconciliations, internal controls, financial reporting, and month-end close.
• Ability to translate technical payment workflows into clear accounting, operating, and control requirements.
• Advanced Excel and strong written and verbal communication skills.

Responsabilités

• Own the operating model for commercial cards, virtual cards, and related supplier payment programs across domestic and international activity.
• Lead card-provider and integration relationships, including service performance, implementation requirements, issue escalation, and roadmap coordination.
• Oversee card issuance, funding, settlement, reconciliation, open-card aging, declines, exceptions, disputes, and chargebacks.
• Establish and monitor controls over card creation, spending limits, merchant categories, validity dates, user access, approvals, and transaction review.
• Ensure card activity is recorded accurately in the general ledger and that balance sheet reconciliations, accruals, and rebate entries are completed timely.
• Lead international card and local-currency expansion, including documentation of funding paths, settlement timing, FX exposure, country requirements, and operational dependencies.
• Monitor program economics, including eligible spend, rebates, interchange or cashback, provider fees, DSO/funding terms, and revenue leakage.
• Develop operational KPIs and dashboards covering payment success, exceptions, aging, reconciliation completion, supplier acceptance, and close readiness.
• Partner with Treasury, Accounting, Technology, Operations, Client Services, and external providers to automate payment and reconciliation workflows.
• Maintain SOPs, control documentation, audit evidence, business continuity procedures, and a prioritized issue log.
• Lead, coach, and allocate work across the card operations team, with clear quality standards and escalation thresholds.
• Support new client implementations, contract reviews, product evaluations, and strategic projects related to debit, credit, tokenization, embedded payments, and banking solutions.

Formation

Bachelor's degree in Accounting, Finance, Business, Information Systems, or a related field

Outils

Oracle NetSuite

Conferma/Sabre

Visa/Client commercial products

Description du poste

WhiteCap Workforce Solutions seeks an accounting leader to drive technology-enabled supplier payments and virtual card operations for a global organization. The role combines financial controls, provider management, and month-end reporting to scale an issuer-agnostic ecosystem.

You will oversee card issuance, funding, settlement, reconciliations, and FX exposure while maintaining robust controls and accurate GL entries. Strong Excel and leadership are essential.