Card Operations & Payments Program Lead

Wollborg Michelson Recruiting; Sacramento (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Wollborg Michelson Recruiting seeks a Card Ops Program Administrator to drive card operations projects from scope through delivery. You will collaborate with IT, member services, vendors, and internal teams to implement new products, enhancements, and reporting initiatives.

The role requires a strong project-management background, data analysis skills, and knowledge of regulatory requirements including AML and banking secrecy. Independent work and effective communication are essential.

Qualifications

• Bachelor's degree in business, finance, or related field or equivalent experience.
• Five+ years in project management or PM support.
• Experience in card services or card processing platforms preferred.
• Strong analytical, organizational and problem-solving abilities.
• Ability to work independently with minimal direction.
• Excellent written, verbal and interpersonal communication.
• Proficiency with PC and project management software.

Responsibilities

• Research and maintain card operations requirements for projects.
• Define scope, objectives, work plans, schedules, estimates, resources, and status reports.
• Conduct research/analysis for promotional initiatives; track results and report to management.
• Maintain knowledge of banking secrecy and AML regulations.
• Audit user access and assist with testing and system enhancements.
• Lead projects using the designated project management system.
• Collaborate with IT, vendors, and other departments to deliver projects.

Skills

Project management

Cross-functional coordination

Card operations

Data analysis

Vendor management

Policy and compliance

Communication skills

Education

Bachelor's in business/finance or related field

Tools

Microsoft Office

Job description

Wollborg Michelson Recruiting seeks a Card Ops Program Administrator to drive card operations projects from scope through delivery. You will collaborate with IT, member services, vendors, and internal teams to implement new products, enhancements, and reporting initiatives.

The role requires a strong project-management background, data analysis skills, and knowledge of regulatory requirements including AML and banking secrecy. Independent work and effective communication are essential.