Global Card Operations Specialist

Payoneer Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Payoneer is seeking a Card Processing Expert to own the day‑to‑day card and payments operations, ensuring accuracy and timeliness across card schemes, processors, and banking partners. You will collaborate with Mastercard, banks, and product teams, resolving discrepancies and driving improvements.

You will have 4+ years in payments/card operations, strong Excel, and ideally SQL/BI tooling knowledge. The role is hybrid, with a focus on scalable, compliant operations and global card products.

Qualifications

• 4+ years of experience in payment/ card operations or related role.
• Hands-on experience in card issuing or processing end-to-end.
• Strong knowledge of cards ecosystem, Mastercard/Visa, processors, settlement, and reconciliation.
• Experience with large data and stakeholder coordination.

Responsibilities

• Own day-to-day card and payment processing operations, ensuring accuracy, timeliness, and compliance with internal controls and card scheme requirements.
• Monitor transaction flows across card schemes, processors, and banking partners, proactively identifying and resolving operational exceptions.
• Serve as a key operational point of contact for banks, Mastercard, and processing partners.
• Investigate and resolve payment discrepancies, failed transactions, chargebacks, reconciliation issues, and settlement breaks.
• Monitor operational KPIs, SLAs, and partner performance, identifying trends and escalating risks when needed.
• Work closely with Product, Engineering, Risk, Compliance, Finance, and Customer Support to resolve issues and support new product and market launches.
• Drive continuous improvement and automation across payment operations processes, procedures, and controls.
• Maintain clear operational documentation and help improve scalability and efficiency across the cards operation.

Skills

Payment operations

Card operations

Card issuing

Cross-functional collaboration

Analytical skills

Excel

SQL

Power BI/Tableau

Education

Bachelor’s degree

Finance/Business/Economics

Tools

SQL

Power BI

Tableau

Excel

Job description

Payoneer is seeking a Card Processing Expert to own the day‑to‑day card and payments operations, ensuring accuracy and timeliness across card schemes, processors, and banking partners. You will collaborate with Mastercard, banks, and product teams, resolving discrepancies and driving improvements.

You will have 4+ years in payments/card operations, strong Excel, and ideally SQL/BI tooling knowledge. The role is hybrid, with a focus on scalable, compliant operations and global card products.