Global Auction Yard Customer Care Specialist

Ritchie Bros.; Spokane (WA); On-site; USD 38,000 - 42,000; Full time

Job summary

Ritchie Bros. in Spokane seeks a Customer Service Representative to deliver exceptional service, answer inquiries, process payments and support sale day activities.

You will organize documents, coordinate with departments, and ensure accurate data entry while maintaining a friendly, can-do attitude in a fast-paced environment. Join a team that values safety and teamwork within a multi-million dollar auction operation.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers and learning new software quickly.
• Excellent keyboarding and data-entry skills.
• Commitment to providing fantastic customer service.

Responsibilities

• Organize all keys and documents by internal coding and Lot number.
• Communicate with departments, teams and customers to obtain documents.
• Process payments from successful bidders.
• Provide customers with information about auxiliary services.
• Maintain superior customer service at all times.
• Support safety initiatives and daily site safety requirements.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Team player

Learn new software

In-person with customers

Positive attitude

Job description

Ritchie Bros. in Spokane seeks a Customer Service Representative to deliver exceptional service, answer inquiries, process payments and support sale day activities.

You will organize documents, coordinate with departments, and ensure accurate data entry while maintaining a friendly, can-do attitude in a fast-paced environment. Join a team that values safety and teamwork within a multi-million dollar auction operation.