Auction Customer Service Specialist

Ritchie Bros.; Little Rock (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with company match

15 days of PTO each year

Job summary

Ritchie Bros. in Little Rock, Arkansas is seeking a Customer Service Representative to provide exceptional service, manage documents, and process payments during auctions. The role requires previous customer-facing experience and a friendly demeanor, with a focus on teamwork and safety.

Ideal candidates must handle high-pressure situations positively and thrive in fast-paced environments. Join our hardworking team to contribute to our dynamic auction operations.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers, and able to learn to use new technology and software.
• Excellent keyboarding skills for data entry.
• A commitment to providing fantastic customer service.
• A friendly, outgoing, patient personality.

Responsibilities

• Responsible for organizing and filing documents by internal coding system.
• Communicate with different departments and customers for documents.
• Process payments from successful bidders.
• Provide customers information about auxiliary services.
• Deliver superior customer service.
• Support commitment to workplace safety.

Skills

Customer service experience

Computer proficiency

Keyboarding skills

Positive attitude in high-pressure situations

Teamwork

Job description

Ritchie Bros. in Little Rock, Arkansas is seeking a Customer Service Representative to provide exceptional service, manage documents, and process payments during auctions. The role requires previous customer-facing experience and a friendly demeanor, with a focus on teamwork and safety.

Ideal candidates must handle high-pressure situations positively and thrive in fast-paced environments. Join our hardworking team to contribute to our dynamic auction operations.