Global Air Freight Operations Specialist

JAS Worldwide; San Francisco (CA); Presencial; USD 37.000 - 43.000; Jornada completa

Descripción de la vacante

JAS Worldwide is seeking an Air Freight Operations Specialist in San Francisco to facilitate air export movements, ensure compliance, and provide customer service to exporting clients and accounting agents. You will handle bookings, rate provision, documentation, and problem resolution.

The role requires coordination with authorities, customers, and overseas agents, as well as managing carrier rates, tracking shipments, and ensuring accurate invoicing and filings.

Formación

• High School Diploma or GED.
• Experience handling Air Exports shipments or a combination of education and expertise required.
• Cargowise experience is a plus.
• Bilingual is preferred.
• Experience in the freight forwarding industry is a plus.
• Knowledge of US Exports Compliance is preferred.

Responsabilidades

• Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all air export activities.
• Coordinate cargo pick up and transfer while monitoring the status.
• Communicate with export-related authorities, customers, and suppliers in all relevant territories and countries as necessary to ensure efficient, positive, and lawful relations to support activities.
• Manage and update carrier and vendor rates. Obtain spot rates when necessary.
• Communicate and correspond with overseas agents and clients in a timely manner, such as pre alerts, rate requests, and shipment status.
• Track shipments and update customers and agents of status.
• Create and maintain customer files.
• Provide customer invoicing and payable approval.
• Audit files to ensure accuracy and completion.
• Interaction with coworkers in a professional and courteous manner.
• Completion of US Customs AES (Automated Export System) filings.
• Manage JAS operational and customers (KPIs) Key Performance Indicators.
• Assist other departments/divisions as needed, or when requested by department or branch manager.

Conocimientos

Air export knowledge

Written and verbal communication

Organizational skills

Multitasking

Teamwork

Self-motivated

Educación

High School Diploma or GED

Herramientas

Cargowise

Microsoft Office

Descripción del empleo

JAS Worldwide is seeking an Air Freight Operations Specialist in San Francisco to facilitate air export movements, ensure compliance, and provide customer service to exporting clients and accounting agents. You will handle bookings, rate provision, documentation, and problem resolution.

The role requires coordination with authorities, customers, and overseas agents, as well as managing carrier rates, tracking shipments, and ensuring accurate invoicing and filings.