Global Air Freight Operations Specialist

Jas-Worldwide; San Francisco (CA); Vor Ort; USD 37.000 - 43.000; Vollzeit

Zusammenfassung

JAS Forwarding (USA), Inc. is seeking an Air Freight Operations Specialist in California. This role facilitates air export movements, ensuring compliance with laws and internal policies, while delivering excellent customer service to exporters and accounting agents.

The position involves documentation, rate management, problem resolution, and collaboration with overseas partners. The role requires 2–5 years of air export experience, strong communication, and familiarity with customs regulations.

Qualifikationen

• 2–5 years’ experience with air export shipments.
• Strong written and verbal communication.
• Knowledge of customs regulations.
• Proficiency in MS Office.
• Bilingual is preferred.

Aufgaben

• Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all air export activities.
• Coordinate cargo pick up and transfer while monitoring the status.
• Communicate with export-related authorities, customers, and suppliers in all relevant territories and countries as necessary to ensure efficient, positive, and lawful relations to support activities.
• Manage and update carrier and vendor rates. Obtain spot rates when necessary.
• Communicate and correspond with overseas agents and clients in a timely manner, such as pre alerts, rate requests, and shipment status.
• Track shipments and update customers and agents of status.
• Create and maintain customer files. Provide customer invoicing and payable approval.
• Audit files to ensure accuracy and completion.
• Interaction with coworkers in a professional and courteous manner.
• Completion of US Customs AES (Automated Export System) filings.
• Manage JAS operational and customers (KPIs) Key Performance Indicators.
• Assist other departments/divisions as needed, or when requested by department or branch manager.

Kenntnisse

Air freight experience

Documentation management

Customer service

Communication skills

Rate negotiation

Ausbildung

High School Diploma or GED

Tools

Cargowise

Jobbeschreibung

JAS Forwarding (USA), Inc. is seeking an Air Freight Operations Specialist in California. This role facilitates air export movements, ensuring compliance with laws and internal policies, while delivering excellent customer service to exporters and accounting agents.

The position involves documentation, rate management, problem resolution, and collaboration with overseas partners. The role requires 2–5 years of air export experience, strong communication, and familiarity with customs regulations.