Global AI Solutions Relationship Lead

Genpact LLC; Chicago (IL); Hybrid; USD 165,000 - 235,000; Full time

Job summary

Genpact LLC is seeking a Global Relationship Manager to develop and maintain strategic relationships with sales organizations and to drive growth through data-driven promotional planning and industry insights. You will collaborate with senior leadership to convert deals, manage cross-functional issues, and implement growth strategies that balance financial outcomes with client satisfaction.

The role emphasizes mentoring a motivated team, fostering a culture of transparency, and leveraging

Qualifications

• Bachelor's degrees in Commerce, Economics, or Finance; MBA or analytics master's preferred.
• ItIL Foundation Certificate in IT Service Management (Axelos) required.
• Strong skills in CRM, relationship management, and sales forecasting.
• Experience with global business strategies and supplier relationships.

Responsibilities

• Develop and maintain relationships with sales organizations and create go-to-market strategies to drive growth.
• Lead data strategies for promotional planning and client outcomes.
• Collaborate with senior leadership to build momentum for deals and ensure successful conversions.
• Project manage cross-functional client issue resolution and process improvement.
• Mentor and develop a high-performing team.

Skills

Business Consulting

Client Relations

Customer Relationship Management (CRM)

Global Business Strategies

Sales Forecasting

Supplier Relationship Management

Education

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

MBA (Business Administration)

MBA in Business Analytics

Job description

Genpact LLC is seeking a Global Relationship Manager to develop and maintain strategic relationships with sales organizations and to drive growth through data-driven promotional planning and industry insights. You will collaborate with senior leadership to convert deals, manage cross-functional issues, and implement growth strategies that balance financial outcomes with client satisfaction.

The role emphasizes mentoring a motivated team, fostering a culture of transparency, and leveraging