Global AI Partnerships & Growth Leader

Genpact Ltd.; Chicago, Northern (IL, KY); Hybrid; USD 165,000 - 235,000; Full time

Job summary

Genpact seeks a Global Relationship Manager to build and maintain relationships with sales organizations and shape go-to-market strategies that drive growth. You will develop data strategies to inform promotional planning and execute on client opportunities, contributing to industry insights and value delivery.

Work with senior leadership across Sales and Operations to win new deals, manage cross-functional issues, and translate strategic plans into executable actions.

Qualifications

• Bachelors degrees in Commerce, Economics or Finance and Masters degrees in Business Administration or Business Analytics.
• ITIL Foundation Certificate in IT Service Management.
• Experience with CRM, client relations, and sales forecasting preferred.

Responsibilities

• Develop and maintain relationships with sales organizations and create go-to-market strategies to drive growth.
• Develop data strategies that inform promotional planning and execution, ensuring optimal outcomes for clients.
• Lead the development of industry insights capabilities to enhance client value and inform business decisions.
• Collaborate with senior leadership in Sales and Operations to build momentum for new deals and ensure successful deal conversion.
• Project manage the resolution of internal cross-functional client issues, driving timely and effective responses.
• Develop and implement a growth strategy that focuses on financial gain and customer satisfaction.
• Promote a culture of trust, respect, and transparency within both the team and client relationships.
• Conduct research to identify new market opportunities and customer needs in Deductions recovery, building an efficient recovery process.
• Identify improvement opportunities to optimize processes, reduce costs, and increase client value, fostering an innovative mindset.
• Translate high-level strategies into executable plans that drive business success and customer satisfaction.
• Build and manage collateral requirements for client meetings, coordinating with key teams like Sales, Operations, and Digital.
• Perform SWOT analysis, due diligence, and financial assessments to gauge business impact for potential new clients.
• Foster a transformation mindset, identifying automation and process improvement opportunities to increase operational efficiency.
• Mentor and develop a highly motivated, enthusiastic, and skilled team, driving growth and fostering a culture of continuous improvement.

Skills

Business Consulting

Client Relations

CRM

Global Business Strategies

Sales Forecasting

Supplier Relationship Management

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

ITIL Foundation Certificate in IT Service Management

Job description

Genpact seeks a Global Relationship Manager to build and maintain relationships with sales organizations and shape go-to-market strategies that drive growth. You will develop data strategies to inform promotional planning and execute on client opportunities, contributing to industry insights and value delivery.

Work with senior leadership across Sales and Operations to win new deals, manage cross-functional issues, and translate strategic plans into executable actions.