Global AI Partnerships Lead

1401 Genpact India Pvt. Ltd.; Bentonville (AR); Hybrid; USD 100,000 - 125,000; Full time

Job summary

Genpact is seeking a Global Relationship Manager to lead strategic client engagement and revenue growth across Retail sales organizations. The role emphasizes building data-driven commercial models, cross-functional collaboration, and delivering measurable business impact.

Ideal candidates will have advanced CRM, business consulting, and analytics skills, with a track record in global strategy and sales forecasting. Hybrid work in the United States is offered.

Qualifications

• Bachelor's or Master's degrees in commerce, economics, finance, MBA, or analytics.
• Strong CRM, business consulting, and digital strategy capabilities.
• Proven ability to design go-to-market strategies and grow revenue.

Responsibilities

• Develop and strengthen relationships with Retail sales organizations, creating effective go-to-market strategies for business growth.
• Design creative and profitable commercial models that enhance Genpact's value proposition and drive revenue growth.
• Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.
• Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.
• Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.
• Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.
• Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.
• Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.
• Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.
• Translate strategic vision into actionable plans that drive business success and customer outcomes.
• Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.
• Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery.
• Promote Genpact's products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs.
• Develop and present business case studies that demonstrate the impact of Genpact's value-sharing approach for both new and existing customers.

Skills

Business Consulting

CRM

Digital Business Strategy

Financial Analysis Reporting

Global Business Strategies

Sales

Sales Forecasting

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

Job description

Genpact is seeking a Global Relationship Manager to lead strategic client engagement and revenue growth across Retail sales organizations. The role emphasizes building data-driven commercial models, cross-functional collaboration, and delivering measurable business impact.

Ideal candidates will have advanced CRM, business consulting, and analytics skills, with a track record in global strategy and sales forecasting. Hybrid work in the United States is offered.