Global Accounts Manager - Logistics & Intl Shipping

Federal Express Corporation; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

FedEx is seeking a Sales - Worldwide Account Manager to manage and grow strategic customer accounts with a focus on international shipping. The role is based on-site in the San Francisco Bay Area, coordinating with operations, marketing, and support teams to drive service quality and customer satisfaction.

Responsibilities include account planning, opportunity identification, and regular business reviews to leadership, with a strong emphasis on cross-functional collaboration and data-driven

Qualifications

• Strong account management skills with experience overseeing key or global accounts and building long-term customer relationships.
• Proficiency in lead generation, pipeline management, and closing opportunities.
• Excellent communication skills, including writing, presenting, and influencing stakeholders.
• Experience in B2B sales, preferably within logistics, transportation, or supply chain.

Responsibilities

• Develop account plans and identify new business opportunities for international shipping and logistics solutions.
• Lead customer presentations, negotiate contracts and pricing, and manage key accounts.
• Collaborate with internal operations, marketing, and customer support to ensure service quality and forecasts.

Skills

Account management

Customer relationships

Lead generation

Communication

B2B sales

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Logistics, or related field

Job description

FedEx is seeking a Sales - Worldwide Account Manager to manage and grow strategic customer accounts with a focus on international shipping. The role is based on-site in the San Francisco Bay Area, coordinating with operations, marketing, and support teams to drive service quality and customer satisfaction.

Responsibilities include account planning, opportunity identification, and regular business reviews to leadership, with a strong emphasis on cross-functional collaboration and data-driven