Global Accounts Director — Enterprise Growth (Remote)

Vantage Analytics; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Vantage Analytics seeks a Director, Global Accounts to lead revenue growth across enterprise client relationships. Remote-first role reporting to SLT, with responsibility for expansion, upsell, and net revenue retention.

You will build strategic relationships with top accounts, set account strategy across regions, and lead the account team to ensure scalable delivery, renewals, and ongoing client success. Willingness to travel up to 50% in NA and international markets.

Qualifications

• Proven experience running a multi-region account team at a retail media network, ad tech company, or commerce platform.
• Experience managing managers and developing account leaders.
• A track record of net revenue retention, renewal, and upsell results across an enterprise portfolio.
• Commercial fluency: you own SOWs, pricing, and billing disputes without needing Finance or Legal to translate.
• Experience as a member of a senior leadership team, including planning and budgeting for a function.
• Experience building capacity models, such as accounts per manager, account segmentation, and health scoring.
• Credibility with senior client stakeholders, including in difficult conversations.
• Working knowledge of retail media and commerce media platforms, enough to guide adoption and speak to the roadmap.
• A proactive, relationship-led approach, with clear written and verbal communication to senior management.

Responsibilities

• Own revenue growth across our existing client base, with an expansion and upsell plan and a net revenue retention (NRR) target for every account.
• Build deeper, more strategic relationships with our largest accounts, acting as executive sponsor and stepping in early on renewals, escalations, and negotiations.
• Set the account strategy and playbook as we scale across regions and markets, including account plans, QBR cadence, and renewal motions.
• Plan account coverage as the portfolio grows, so every client is well served.
• Lead, coach, and develop the account team with a focus on revenue and relationship building.
• Forecast account team capacity to match client growth and build the case for new hires before coverage gets stretched.
• Lead contracting strategy with Finance and leadership, including SOW structure, pricing, change orders, and billing disputes.
• Partner with Client Success, Launch, AdOps, Product, and Engineering so client needs shape the roadmap and delivery stays consistent across regions.
• Report on net revenue retention, upsell, renewals, and client satisfaction to senior leadership.
• Ability to travel within North America and internationally, up to 50% of the time.

Skills

Multi-region account leadership

Managing managers

Net revenue retention

SOWs, pricing, billing

Senior leadership planning

Capacity modeling

Executive credibility

Retail/media platforms knowledge

Proactive relationship leadership

Job description

Vantage Analytics seeks a Director, Global Accounts to lead revenue growth across enterprise client relationships. Remote-first role reporting to SLT, with responsibility for expansion, upsell, and net revenue retention.

You will build strategic relationships with top accounts, set account strategy across regions, and lead the account team to ensure scalable delivery, renewals, and ongoing client success. Willingness to travel up to 50% in NA and international markets.