Gifts Team Lead - Retail Service & Merchandising

Bass Pro Shops; Prattville (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k Retirement Savings

Paid holidays

Employee discounts

Job summary

Bass Pro Shops in Prattville, AL is seeking a Gifts Team Lead to manage daily department activities, guide associates, ensure merchandising, inventory accuracy, and customer service excellence. The role involves coaching staff, coordinating training, and scheduling shifts to uphold company standards.

You will focus on delivering a legendary shopping experience, maintain planograms, and support leadership in achieving sales and service goals.

Qualifications

• 2–4 years of experience in retail sales.
• Supervisory experience is a plus.
• Strong customer-service orientation and communication skills.

Responsibilities

• Direct daily activities of the gifts department and staff.
• Maintain merchandising, pricing, and stock levels according to plan.
• Staff scheduling, training, and coaching for service excellence.
• Provide a legendary shopping experience through proactive customer assistance.

Skills

Leadership

Customer service

Sales experience

People management

Education

High School Diploma

Tools

POS systems

Job description

Bass Pro Shops in Prattville, AL is seeking a Gifts Team Lead to manage daily department activities, guide associates, ensure merchandising, inventory accuracy, and customer service excellence. The role involves coaching staff, coordinating training, and scheduling shifts to uphold company standards.

You will focus on delivering a legendary shopping experience, maintain planograms, and support leadership in achieving sales and service goals.