GI Clinic: Patient Service Coordinator & Medical Assistant

Johns Hopkins University; Washington (District of Columbia); On-site; USD 23,000 - 41,000; Full time

Job summary

Johns Hopkins University seeks a Patient Service Coordinator/Medical Assistant for the Sibley Memorial Hospital division of Gastroenterology. The role combines front-desk patient service with clinical support in an ambulatory clinic setting.

You will manage patient records, pre-registration, insurance verification, and coordination of lab tests and consultations, under physician supervision and in collaboration with the healthcare team.

Qualifications

• High school diploma or GED required.
• Medical Assistant certification/registration required (CMA/AAMA/RMA/AMT/NAHP).
• 1 year of customer service experience preferred.

Responsibilities

• Provide friendly, confidential assistance to patients to ensure a positive experience.
• Use systems to schedule, pre-register, check-in and check-out patients.
• Explain costs and guide patients to financing resources.

Skills

Customer service

Education

High school diploma or GED

Medical Assistant certification/registration (CMA, AAMA, RMA, AMT, NAHP)

Job description

Johns Hopkins University seeks a Patient Service Coordinator/Medical Assistant for the Sibley Memorial Hospital division of Gastroenterology. The role combines front-desk patient service with clinical support in an ambulatory clinic setting.

You will manage patient records, pre-registration, insurance verification, and coordination of lab tests and consultations, under physician supervision and in collaboration with the healthcare team.