Patient Services & Medical Assistant - Gastroenterology

Johns Hopkins University; Timonium (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

Johns Hopkins University in Timonium, MD, seeks a Patient Service Coordinator/Medical Assistant (MA) to join the Gastroenterology and Hepatology team at Green Spring Station. The role blends front-desk coordination with clinical support to ensure efficient patient flow.

Responsibilities include scheduling, pre-registration, insurance verification, and assisting clinicians during visits, with emphasis on accurate data entry, clear patient communication, and safe, efficient care delivery.

Qualifications

• High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required.
• One year of work experience in customer service.
• Additional education may substitute for required experience per JHU equivalency.

Responsibilities

• Maintain accurate patient information to facilitate encounters.
• Schedule patients for tests, exams, and consultations; verify and enter demographics and insurance details.
• Assist in administrative tasks like pre-registration, check-in/out, and handling payments.
• Support clinical team by collecting vitals and assisting during patient care as directed by physicians.
• Coordinate patient transportation and provide patient education materials.

Skills

Customer service

Phone etiquette

Data entry

Team collaboration

Medical terminology

Education

CMA/MA certification

High school diploma or GED

Tools

Windows

Microsoft Office

Job description

Johns Hopkins University in Timonium, MD, seeks a Patient Service Coordinator/Medical Assistant (MA) to join the Gastroenterology and Hepatology team at Green Spring Station. The role blends front-desk coordination with clinical support to ensure efficient patient flow.

Responsibilities include scheduling, pre-registration, insurance verification, and assisting clinicians during visits, with emphasis on accurate data entry, clear patient communication, and safe, efficient care delivery.