German Travel Support Advisor – Relocation & Training

Employers from Greece; United States; Remote; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Multicultural office environment

Networking events

Job summary

Mercier Consultancy Group is seeking a German-speaking Travel Support Advisor to assist clients in Bulgaria, focusing on seamless travel planning and problem solving for premium partners. The role requires native or fluent German and strong English in an international team.

The position shares a passion for hospitality and the travel industry, with opportunities to collaborate across regional teams and use multiple booking platforms.

Qualifications

• Native or fluent German (spoken and written) is mandatory.
• Strong English proficiency to thrive in an international team.
• Excellent communication skills and a passion for travel.
• Experience in customer service, hospitality, or travel sectors is advantageous.
• Proven ability to navigate multiple software platforms.
• EU passport or legal right to work within the EU.

Responsibilities

• Manage travel inquiries and reservations with precision to ensure a seamless experience for premium clients.
• Provide guidance on flight, hotel, and vehicle bookings while addressing travel constraints.
• Resolve scheduling issues and disruptions with a professional, solution-oriented mindset.
• Serve as primary contact delivering high-quality support in the travel industry.
• Maintain detailed customer records and travel documentation in line with industry standards.
• Collaborate with global teams to ensure consistent service across routes.
• Utilize internal booking systems to optimize itineraries and cost-efficiency.

Skills

German fluent

English proficient

Communication skills

Customer service

Multitasking

Tools

Booking systems

CRM software

MS Office

Job description

Mercier Consultancy Group is seeking a German-speaking Travel Support Advisor to assist clients in Bulgaria, focusing on seamless travel planning and problem solving for premium partners. The role requires native or fluent German and strong English in an international team.

The position shares a passion for hospitality and the travel industry, with opportunities to collaborate across regional teams and use multiple booking platforms.