German Speaking iRobot Support Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 19.000 - 31.000; Vollzeit

Benefits dieser Stelle

Fully Paid Relocation Package (flight,

Comprehensive Health Insurance

Fully Paid Training on iRobot products

Monthly Performance Bonus

Zusammenfassung

Mercier Consultancy Group is recruiting a German-speaking iRobot Support Specialist to join our team in Sofia, Bulgaria. The role focuses on delivering premium technical support to German-speaking customers and collaborating with internal teams to resolve complex cases.

You will relocate to Bulgaria with a fully supported relocation package and comprehensive training on iRobot product lines. A strong interest in consumer electronics and excellent communication skills are essential.

Qualifikationen

• Native or fluent German required.
• Willingness to relocate to Sofia, Bulgaria.

Aufgaben

• Provide high-quality technical support for German-speaking customers on iRobot products.
• Troubleshoot hardware and software connectivity issues for consumer electronics.
• Maintain up-to-date knowledge of iRobot products and smart home features.
• Document customer interactions accurately in the CRM and track trends.
• Act as brand ambassador for partners in the consumer electronics space.

Kenntnisse

German language proficiency

Jobbeschreibung

at Mercier Consultancy Group

German Speaking iRobot Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing and BPO advisory firm dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating career growth through our exclusive network of partner organizations, ensuring that our candidates find the perfect professional home while exploring exciting jobs in Bulgaria.

Job Overview

We are currently seeking a motivated professional for a German Speaking iRobot Support Specialist position in Bulgaria. This role is a unique opportunity to join the dynamic consumer electronics industry, providing world‑class technical support to customers across Germany while enjoying a vibrant career path in Sofia.

Key Responsibilities

• Provide high-quality technical assistance to customers regarding advanced consumer electronics, specifically iRobot home automation products.
• Troubleshoot hardware and software connectivity issues, ensuring a seamless user experience for our German‑speaking clientele.
• Maintain a deep knowledge base of the latest iRobot innovations and smart home integration features.
• Document customer interactions accurately within our CRM system to track trends in the consumer electronics sector.
• Act as a brand ambassador, upholding the premium reputation of our partners in the consumer electronics space.
• Collaborate with internal technical teams to resolve complex cases and ...

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate relocation for our German speaking jobs.
• A genuine passion for consumer electronics and a desire to learn about smart home technology.
• Excellent communication and problem‑solving skills tailored to customer‑facing support roles.
• Ability to relocate to Sofia for this German Speaking iRobot Support Specialist position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on iRobot product lines
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for those starting new jobs in Bulgaria.
• Monthly Performance Bonus for achieving high satisfaction targets.
• And Much More, including career development opportunities within the consumer electronics industry.

Life in Bulgaria

Choosing to live in Bulgaria offers a perfect balance of professional development and high-quality living. Sofia is a vibrant, safe, and historic capital that has become a major hub for international talent seeking German‑speaking jobs in an affordable yet modern European setting. With stunning mountain views, a pleasant climate, and a lively social scene, Bulgaria is a fantastic place to grow your career.

Beyond the workplace, you will find that Bulgaria offers a rich cultural heritage, world‑class dining, and a cost of living that allows for a high quality of life. Our relocation package ensures a smooth transition to Bulgaria, so you can focus on building your future within the exciting sector of consumer electronics. Join us and discover why so many professionals are choosing Bulgaria for their next career move.