Bilingual iRobot Support Specialist (German/English)

Employers from Greece; United States; Teletrabalho; USD 18 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Health insurance

Relocation support

Employee referrals

Resumo da oferta

Mercier Consultancy is seeking an iRobot Support Specialist fluent in German with strong English skills to assist customers and troubleshoot issues for smart home devices from Bulgaria. You will communicate via phone, email and chat, helping customers get the most from their iRobot products.

Living in Bulgaria offers a high quality of life with affordable living, vibrant cities, delicious cuisine and easy access to Europe.

Qualificações

• Fluency in German (spoken and written).
• Good command of English (minimum B2).
• Excellent communication and customer service skills.

Responsabilidades

• Assist customers with inquiries related to iRobot devices via phone, email or chat.
• Provide troubleshooting support and help resolve technical and account-related issues.

Conhecimentos

German

English

Communication

Troubleshooting

Customer service

Descrição da oferta de emprego

Mercier Consultancy is seeking an iRobot Support Specialist fluent in German with strong English skills to assist customers and troubleshoot issues for smart home devices from Bulgaria. You will communicate via phone, email and chat, helping customers get the most from their iRobot products.

Living in Bulgaria offers a high quality of life with affordable living, vibrant cities, delicious cuisine and easy access to Europe.