Genesys Tech Lead - Java/VXML Expert, Global Delivery

Saxon Global; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading IT consulting firm in Dallas is seeking a Technology Lead – Genesys to join their team. The role involves utilizing expertise in Contact Center products and Genesys to lead development efforts. Candidates should have a Bachelor’s degree or substantial experience in relevant fields. We look for individuals with strong communication and analytical skills, capable of collaborating in a global environment. This position offers a full-time permanent solution in a dynamic organization.

Qualifications

• At least 4 years of experience in Information Technology.
• 4 years of experience in GVP (Genesys Voice Portal) development.
• 3 years in JAVA, J2EE development.
• Experience in Avaya, VXML technology and SQL is a Plus.
• Exposure to Routing Strategies like IRD, ORS is a Plus.
• 3 years in Software Development and Designing.

Responsibilities

• Ability to work in a team in a diverse stakeholder environment.
• Desire to work in a Global delivery environment.
• Strong communication and analytical skills.

Skills

Contact Center Products/Utilities

Genesys

Supply Chain Management

XML Technologies

VXML

JAVA

J2EE

SQL

Education

Bachelor's degree or foreign equivalent

Job description

A leading IT consulting firm in Dallas is seeking a Technology Lead – Genesys to join their team. The role involves utilizing expertise in Contact Center products and Genesys to lead development efforts. Candidates should have a Bachelor’s degree or substantial experience in relevant fields. We look for individuals with strong communication and analytical skills, capable of collaborating in a global environment. This position offers a full-time permanent solution in a dynamic organization.