Remote Genesys Solutions Architect & Lead Consultant
360 IT Professionals
Charlotte (NC)
Remote
USD 120,000 - 180,000
Full time
14 days+
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Job summary
A technology services company based in the United States is seeking a Genesys Engineer for partial remote work in Charlotte, NC. This role involves solution architecture and consulting for complex contact center solutions. Ideal candidates will have a BS degree in Computer Science or a related field, along with extensive consulting and implementation experience in the Genesys suite. Candidates should also possess 10+ years of contact center experience and relevant Genesys certifications. Competitive compensation is offered.
Qualifications
Extensive experience in the implementation of the Genesys suite of contact center products.
Minimum of 10 years contact center consulting experience.
One or more Genesys v7 or v8 certifications such as GCP-CIV, GCP-DIV, GCP-CSIP or GCP-GVP.
Responsibilities
Responsible for solution architecture and consulting related to the implementation of complex contact center solutions.
Lead and drive implementation from discovery through production rollout.
Skills
Implementation of Genesys suite of products
Contact center consulting
Solutions implementation
Integration with PBX systems
Education
BS degree in Computer Science or related field
Job description
A technology services company based in the United States is seeking a Genesys Engineer for partial remote work in Charlotte, NC. This role involves solution architecture and consulting for complex contact center solutions. Ideal candidates will have a BS degree in Computer Science or a related field, along with extensive consulting and implementation experience in the Genesys suite. Candidates should also possess 10+ years of contact center experience and relevant Genesys certifications. Competitive compensation is offered.