General Office Assistants

VILLANOVA UNIVERSITY; Villanova (Delaware County); On-site; USD 11,365 - 16,186; Part time

Job summary

A leading educational institution is seeking a General Office Assistant (Student) for the University Advancement Operations team. This position involves data entry, clerical duties, and assisting with daily tasks. The ideal candidate should have excellent communication skills and be proficient in Microsoft Office. The role supports multiple offices primarily focused on Prospect Research. This is a part-time position with up to 20 hours per week.

Qualifications

• Strong communication and customer service skills required.
• Ability to use various research tools and systems.
• Proficiency in Microsoft Office applications.

Responsibilities

• Perform data entry in Banner and assist with daily gift receipts.
• Review and cross-check lists against our database.
• Update addresses and demographic information in Banner.

Skills

Excellent communication skills

Customer service skills

Proficiency in Microsoft Office

Tools

Banner database

Salesforce CRM

Job description

Overview

Villanova University General Office Assistant (Student) position in University Advancement Operations, primarily within the Prospect Development team, which includes Prospect Research and Prospect Management.

Posting Details

• Position Title: General Office Assistant
• Position Type: Student
• Hours/week: up to 20 hours per week
• Eligibility: Work-study preferred but open to all students
• Semester: 2025-2026 Academic Year
• Location: Riley Hall
• Number of positions: 2
• Department: 610-Advancement Services
• Contact: Donna Wassel, 610-519-8075
• Wage Rate: $10 per hour
• Open Until Filled: Yes

Position Summary

The General Office Assistant position includes various tasks related to our day-to-day activities in University Advancement Operations, including but not limited to data entry in Banner, assisting with daily gift receipts that need to be mailed, reviewing lists or publications to be cross-checked against our database, updating address and other demographic information in Banner, and other similar projects and tasks as needed. While the position may cover multiple areas of UA Operations, its primary responsibility is within the Prospect Development team, which includes Prospect Research and Prospect Management.

Qualifications

• This position will include a variety of tasks and responsibilities, including clerical duties, front desk reception, data entry, and creating and updating Word documents, Excel spreadsheets, and PowerPoint slides, among other general tasks.
• Use of various research tools and systems, as well as the review of various lists, publications, and company information is required.
• Excellent communication and customer service skills are required.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint is required, and experience with the Banner database as well as Salesforce CRM is a plus.

Additional Information

• The position will support multiple offices within University Advancement Operations — primarily Research, but also including Records, Prospect Management, and Stewardship — with a primary focus on Prospect Research and Prospect Management.
• The position will also have the task of periodically watching front reception desks when needed. It will include data entry, especially related to Banner and coding items such as returned mail, as well as formatting documents and spreadsheets.

Applicant Documents

• Cover Letter / Letter of Interest
• Resume / Curriculum Vitae

Equal employment opportunity, including veterans and individuals with disabilities.