General Merchandise Team Lead: Growth & Coaching

Meijer Inc.; Warsaw (IN); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Warsaw, IN is seeking a General Merchandise Team Leader to oversee daily store operations, staff selection, and development. You will coach team members, manage P&L and shrink, and ensure top-notch customer service and store presentation to meet company standards.

The role emphasizes mentorship, safety, and reliable attendance. Responsibilities include staffing, training, and implementing regional programs while driving sales and maintaining a positive store image through strong

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli.
• Demonstrated ability to communicate to team members clearly.
• Demonstrated ability to resolve conflict and address root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to mentor team members in all areas including SDITs and hourly positions.

Responsibilities

• Plans, directs and supervises team members in day-to-day operations within the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales while meeting customer needs.
• Maintains store appearance with focus on prime shopping hours, product presentation and company standards.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for team members, and involvement in promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Leadership

Team management

Customer service

Staffing

P&L analysis

Conflict resolution

Training and development

Retail operations

Education

High school diploma or equivalent

Job description

Meijer Inc. in Warsaw, IN is seeking a General Merchandise Team Leader to oversee daily store operations, staff selection, and development. You will coach team members, manage P&L and shrink, and ensure top-notch customer service and store presentation to meet company standards.

The role emphasizes mentorship, safety, and reliable attendance. Responsibilities include staffing, training, and implementing regional programs while driving sales and maintaining a positive store image through strong