General Merchandise Team Lead - Growth & Service

Meijer Inc.; Standale (MI); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

Job summary

Meijer Inc. in Michigan is seeking a store leader to oversee staffing, hiring, and day-to-day operations. You will drive customer service excellence, manage P&L, and ensure safety and compliance while mentoring the team.

You will rotate through departments, develop career paths, and promote Meijer's Friendly Initiative. The role requires 2-3 years retail experience and at least 1 year in management, with a focus on achieving sales goals.

Qualifications

• High school diploma or its equivalent is required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in store areas (meat, bakery, produce, deli); customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear direction.
• Demonstrated ability to resolve conflict by addressing root causes.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to mentor team members across the organization including SDITs and hourly staff.
• Successful completion of all required certifications.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and involvement with promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Staffing & Hiring

P&L Management

Customer Service

Team Leadership

Conflict Resolution

Multi-tasking

Financial/Analytics

Suggestive Selling

Safety Compliance

Coaching & Mentoring

Education

High school diploma or its equivalent

Job description

Meijer Inc. in Michigan is seeking a store leader to oversee staffing, hiring, and day-to-day operations. You will drive customer service excellence, manage P&L, and ensure safety and compliance while mentoring the team.

You will rotate through departments, develop career paths, and promote Meijer's Friendly Initiative. The role requires 2-3 years retail experience and at least 1 year in management, with a focus on achieving sales goals.