General Manager, Self-Storage Ops & Growth

Prime Storage; Payson (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off

Paid holidays

Career advancement

Job summary

Prime Group Holdings, LLC seeks a General Manager for Prime Storage Group in Utah. You will lead daily operations at self-storage facilities, drive occupancy, manage collections, and supervise customer interactions.

Responsibilities include selling merchandise, scheduling trucks, and maintaining safety and curb appeal. Requires 2–4 years of relevant experience, a high school diploma, strong communication, and ability to lift 50 lbs.

Qualifications

• 2-4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be physically able to perform routine maintenance daily and lift up to 50 lbs.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.
• Maintain the facility’s curb appeal by ensuring it is clean, safe, and secure, and performing minor maintenance.
• Other duties as assigned.

Skills

Customer interactions

Sales skills

Advertising & promotions

Teamwork

POS systems

Outlook

Education

High School diploma or GED

Tools

POS systems

Outlook

Job description

Prime Group Holdings, LLC seeks a General Manager for Prime Storage Group in Utah. You will lead daily operations at self-storage facilities, drive occupancy, manage collections, and supervise customer interactions.

Responsibilities include selling merchandise, scheduling trucks, and maintaining safety and curb appeal. Requires 2–4 years of relevant experience, a high school diploma, strong communication, and ability to lift 50 lbs.