General Manager, Self-Storage Operations – Growth & Bonus

Prime Storage Group; Estate Thomas (United States Virgin Islands); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthy work-life balance

Competitive pay and bonus

Health, dental, life, vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Storage Group is seeking a General Manager to lead daily operations of self-storage facilities, drive high occupancy, and deliver exceptional customer service. You will handle unit rentals, merchandise sales, and maintenance coordination while managing collections and deposits.

You will thrive in a fast-paced, customer-facing environment, leveraging POS systems and MS Outlook to maintain strong tenant relationships and ensure secure, clean facilities across multiple locations.

Qualifications

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Interpersonal skills

Communication

Teamwork

Tech-savvy

POS systems

MS Outlook

Education

High School diploma or GED

Job description

Prime Storage Group is seeking a General Manager to lead daily operations of self-storage facilities, drive high occupancy, and deliver exceptional customer service. You will handle unit rentals, merchandise sales, and maintenance coordination while managing collections and deposits.

You will thrive in a fast-paced, customer-facing environment, leveraging POS systems and MS Outlook to maintain strong tenant relationships and ensure secure, clean facilities across multiple locations.