Self-Storage General Manager — Ops & Sales Leader

Prime-Storage-Group-; Columbus (GA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Work-life balance

Bonus opportunities

Health, dental, life, vision coverage

401(k) matching

Paid time off

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily self-storage facility operations, including unit rentals, merchandise sales, and customer service. You will ensure clean, safe, and secure sites, while building strong tenant relationships and driving occupancy and revenue growth.

You will supervise staff, coordinate maintenance, and manage cash flow, deposits, and collections. A focus on service excellence and operational efficiency is required to succeed in a fast-paced

Qualifications

• 2–4 years in a fast-paced, customer-facing role with profit-and-loss involvement.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Must be physically able to perform routine maintenance duties daily and lift up to 50 lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.

Skills

Interpersonal skills

Communication

Teamwork/Independent work

Technical aptitude

POS systems

Microsoft Outlook

Microsoft Office

Physical strength

Driver's license

Travel flexibility

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Microsoft Office

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily self-storage facility operations, including unit rentals, merchandise sales, and customer service. You will ensure clean, safe, and secure sites, while building strong tenant relationships and driving occupancy and revenue growth.

You will supervise staff, coordinate maintenance, and manage cash flow, deposits, and collections. A focus on service excellence and operational efficiency is required to succeed in a fast-paced