General Manager, Self-Storage Operations & Sales

Prime-Storage-Group-; Medford (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Healthy work-life balance

Competitive pay and bonus

Health, dental, vision, and disability

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC, is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, drive occupancy, manage collections, and enhance customer service. The role emphasizes sales, safety, and maintenance across locations.

You will supervise on-site teams, optimize curb appeal, and ensure secure, clean facilities while delivering outstanding tenant experiences and supporting company growth.

Qualifications

• 2-4 years of relevant work experience in a fast-paced, customer-facing environment with direct involvement in profit-and-loss management
• High School diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property, cleaning, maintenance tasks and lifting up to 50lbs
• Possession of a valid driver’s license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Customer-facing

P&L management

Teamwork

Tech savviness

POS systems

Outlook

Education

High School diploma or GED

Tools

Outlook

POS systems

Job description

Prime Group Holdings, LLC, is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, drive occupancy, manage collections, and enhance customer service. The role emphasizes sales, safety, and maintenance across locations.

You will supervise on-site teams, optimize curb appeal, and ensure secure, clean facilities while delivering outstanding tenant experiences and supporting company growth.