Self-Storage Operations Leader | Growth & Service Excellence

Prime Storage Group; Columbus (GA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Storage Group is seeking a General Manager to oversee day-to-day operations at our self-storage facilities. You will interact with customers, drive sales, rent units, manage collections, and supervise maintenance to ensure secure, clean properties.

Ideal candidates have 2–4 years in customer-facing roles, strong communication, and able to lift 50 lbs. A high school diploma or GED is required, with proficiency in POS systems and MS Outlook. On-site role with opportunities for advancement.

Qualifications

• 2–4 years of experience in a fast-paced, customer-facing environment with profit-and-loss exposure
• High School diploma or GED is required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work independently and as part of a team
• Must learn new applications and POS systems; proficient with Microsoft Outlook

Responsibilities

• Deliver excellent customer interactions in person and over the phone to meet tenants' needs
• Generate sales and maintain high occupancy through advertising and customer relations
• Manage daily operations including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering storage solutions
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations and tenant communications
• Maintain curb appeal and ensure cleanliness, safety, and minor maintenance
• Other duties as assigned

Skills

Customer service

Communication

Teamwork

Technical aptitude

Ability to lift 50 lbs

Driving license

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Storage Group is seeking a General Manager to oversee day-to-day operations at our self-storage facilities. You will interact with customers, drive sales, rent units, manage collections, and supervise maintenance to ensure secure, clean properties.

Ideal candidates have 2–4 years in customer-facing roles, strong communication, and able to lift 50 lbs. A high school diploma or GED is required, with proficiency in POS systems and MS Outlook. On-site role with opportunities for advancement.