General Manager: Sales & Growth Leader (HVAC/Home)

Service Experts LLC; Salem (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

Paid Time Off and Holidays

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Life and disability insurance

Training opportunities

Career development

Job summary

Service Experts in Salem, VA seeks a General Manager I to lead revenue growth across HVAC, plumbing, and electrical services. You will oversee sales strategy, forecast revenue, manage pricing, and ensure compliance while driving profitability and market expansion.

The role demands 8+ years of leadership in home services with a strong financial acumen, CRM proficiency, and a track record of ethical, results-driven management. This is a full-time, on-site leadership position in Salem.

Qualifications

• Bachelor’s degree required; MBA strongly preferred.
• 7–10+ years of progressive sales leadership experience in HVAC, home services, or consumer-focused field services.
• Experience managing revenue, margins, and P&L with strong financial discipline.
• Strong compliance, ethics, and customer-safety standards in regulated environments.
• Excellent leadership and coaching skills for high-growth teams.
• Proficiency with CRM platforms, dashboards, and BI tools.

Responsibilities

• Lead development and execution of sales strategies to drive top-line growth.
• Own sales performance including revenue forecasting, pipeline health, and pricing execution.
• Set targets and KPIs to drive accountability and productivity.
• Analyze P&L and margin trends to inform pricing models and cost control.
• Improve average ticket size, service bundling, and close rates.
• Foster ethical, high-performance sales culture and coach field teams.
• Collaborate with operations, finance, and marketing on customer experience and ROI.
• Promote CRM adoption and data-driven decision making.

Skills

Sales leadership

P&L management

Forecasting

CRM experience

Pricing strategies

Compliance

Team development

Data-driven decisions

Education

Bachelor’s degree in Business/Finance/Marketing

MBA

Tools

Service Titan

BI tools

Job description

Service Experts in Salem, VA seeks a General Manager I to lead revenue growth across HVAC, plumbing, and electrical services. You will oversee sales strategy, forecast revenue, manage pricing, and ensure compliance while driving profitability and market expansion.

The role demands 8+ years of leadership in home services with a strong financial acumen, CRM proficiency, and a track record of ethical, results-driven management. This is a full-time, on-site leadership position in Salem.