General Manager - Luxury Retail Leader

Brobston Group; Kenosha (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Ralph Lauren in Wisconsin seeks a General Manager to drive sales and profit while delivering an exceptional customer experience at our Kenosha store. You will lead store operations, set the vision for your team and translate brand standards into daily execution.

Responsibilities include building talent, managing inventory and shrink, partnering with cross-functional teams, and maintaining high standards of brand integrity. Travel and flexible scheduling may be required.

Qualifications

• Experience leading retail teams in high-volume environments.
• Ability to communicate with customers and store personnel.
• Strong customer service and relationship-building skills.
• Flexible to work day, evening, weekend shifts and travel.

Responsibilities

• Direct responsibility for sales and profit performance and meeting margin goals.
• Own strategic planning and execute store initiatives to maximize impact.
• Create a consistent customer experience aligned to RL brand expectations.
• Lead client development and community outreach in your market.
• Set talent strategy and develop a team with the customer at its core.
• Recruit, coach and retain high-performing staff.
• Educate and train team to build skills and capabilities.
• Maintain productivity through inventory and shrink management.
• Champion new selling technologies and omnichannel approaches.
• Uphold company policies and provide feedback to cross-functional partners.
• Ensure store standards exceed expectations at all times.
• Foster an inclusive environment aligned to RL values.

Skills

Retail leadership

Education

Bachelor's degree or equivalent

Job description

Ralph Lauren in Wisconsin seeks a General Manager to drive sales and profit while delivering an exceptional customer experience at our Kenosha store. You will lead store operations, set the vision for your team and translate brand standards into daily execution.

Responsibilities include building talent, managing inventory and shrink, partnering with cross-functional teams, and maintaining high standards of brand integrity. Travel and flexible scheduling may be required.