General Manager — Lead Operations & Guest Experience

popeyes; Glendale (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Medical benefits

Dental & vision

Discounted meals

Leadership development

Job summary

Popeyes in Glendale, AZ is seeking a driven General Manager to lead daily restaurant operations, ensure top-tier guest service, and uphold food safety standards. You’ll coach the team, manage scheduling, and drive financial performance with a hands-on leadership style.

This role offers growth opportunities, competitive pay, and benefits, with a culture that values hospitality, teamwork, and brand standards as you help the restaurant thrive.

Qualifications

• High school diploma or equivalent; bachelor's degree a plus.
• 3-5 years of restaurant management experience, GM or AGM preferred.
• Strong leadership and team-building skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial and business acumen, including understanding of P&L statements.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead daily restaurant operations with high standards in food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop top talent.
• Motivate and coach team members and managers to achieve goals and guest experience.
• Oversee inventory, food and labor costs, and financial performance.
• Ensure compliance with health, safety, and sanitation standards.
• Drive sales growth and profitability through operations and local marketing.
• Manage scheduling, payroll, and administrative tasks.
• Build a positive team culture reflecting Popeyes values.

Skills

Leadership

Team building

Communication

Financial acumen

Problem solving

Education

High school diploma or equivalent

Bachelor's degree

Job description

Popeyes in Glendale, AZ is seeking a driven General Manager to lead daily restaurant operations, ensure top-tier guest service, and uphold food safety standards. You’ll coach the team, manage scheduling, and drive financial performance with a hands-on leadership style.

This role offers growth opportunities, competitive pay, and benefits, with a culture that values hospitality, teamwork, and brand standards as you help the restaurant thrive.