Assistant General Manager: Lead, Coach, Delight Guests

popeyes; Glendale (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Leadership development opportunities

Competitive compensation

PTO

Medical, Dental and Vision benefits

Discounted meals on duty

Job summary

Popeyes is seeking an Assistant General Manager (AGM) for our Glendale, AZ location. You’ll support the Restaurant General Manager in running daily operations, coach the team, and deliver the high-energy, guest-focused service Popeyes is known for.

You’ll lead shifts, monitor food safety and quality, manage labor and costs, and help hire and train new team members. If you thrive in fast-paced environments and value teamwork, join us for growth and a flavorful career.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus).
• People-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.
• Love for fast-paced environments and great food.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Familiarity with managing food and labor costs preferred.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members

Skills

People leadership

Communication

Problem solving

Decision making

Job description

Popeyes is seeking an Assistant General Manager (AGM) for our Glendale, AZ location. You’ll support the Restaurant General Manager in running daily operations, coach the team, and deliver the high-energy, guest-focused service Popeyes is known for.

You’ll lead shifts, monitor food safety and quality, manage labor and costs, and help hire and train new team members. If you thrive in fast-paced environments and value teamwork, join us for growth and a flavorful career.